Our workshops required a great deal of pre-planning, including ordering supplies and tools, booking staff, and making commitments to pay our instructions, when applicable. When participates ask to cancel or reschedule at the last minute, we lose money - and as a small business, we are unable to absorb these costs and still keep our classes affordable. 

In fairness to all of our customers, we are unable to make exceptions to our policy, including for reasons, illness, travel or work hours. If you are unable to attend a workshop at the last minute, we suggest giving your spot to a friend. 

Thank you for understand and supporting your local small business!

We realize life can sometimes happen. Due to credit card fees and the work we put in prior to the event, we are unable to offer refunds should you be unable to attend. We have several options should you be unable to attend: you are welcome to pick up applicable supplies determined by La Mesa to DIY at home (however this is not always applicable), gift your seat to a friend, or we can slide you into a future event of equal value as long as the event is with in 30 days. Please see below for more details.

No refunds. A minimum of 24 hours notice is
required to reschedule for another event. If you move to other event, it must be of equal cost, or you may pay the difference. We realize that unforeseen things happen, but we also would appreciate the time to offer the seat to others and fill the spot. If you need to cancel or move your reservation you must notify by email 24 hours prior to the event you are scheduled for in order to be eligible move into
another class. 

*** You have 30 days to transfer your ticket to another workshop.

Due to the time it takes to prepare the class, NO workshop credit is given for last minute cancellations (the day of) or no shows.

Sometimes a little kiln magic happens! Heat, glaze, and fire can create surprises — tiny chips or color shifts are part of the handmade charm. Each piece is one-of-a-kind, and while we do our best, we can’t guarantee picture-perfect results. That’s the beauty of pottery — perfectly imperfect!

Please note: due to the nature of pottery and the firing process, all sales are final and no refunds can be given.

At La Mesa Boutique, we love creating a warm and welcoming atmosphere for our classes and workshops. To enhance your experience, we allow participants to bring their own beverages (BYOB) to certain events. However, to ensure the safety and enjoyment of everyone, we kindly ask you to review and adhere to the following guidelines:

BYOB Guidelines

• Participants are welcome to bring their own beverages to designated classes and workshops.
• Alcoholic beverages are permitted for those 21 years and older, in compliance with local laws. Proof of age may be required.
• Only personal-sized quantities are allowed (e.g., a single bottle of wine or a six-pack of beer). Large quantities or excessive consumption is discouraged.

Class Restrictions 

• Please note that not all classes or workshops permit BYOB. Restrictions will be clearly communicated during registration or on our event descriptions.
• If BYOB is not allowed for a specific event, we kindly ask that you refrain from bringing any outside beverages.

Personal Responsibility

• La Mesa Boutique does not sell alcoholic beverages. All drinks brought to the premises are the responsibility of the participant.
• We encourage responsible consumption. Please be mindful of your limits and respectful of other attendees.
• Participants are solely responsible for ensuring their own safe transportation home after the event.

Liability Release

• By bringing your own beverages, you agree that La Mesa Boutique is not liable for any incidents, accidents, or damages resulting from your consumption of alcoholic beverages.
• This includes, but is not limited to, injuries, property damage, or accidents occurring during or after leaving our premises.

Respectful Behavior

• Any disruptive, unsafe, or inappropriate behavior may result in removal from the event without a refund.

We thank you for understanding and cooperating with these policies. Our goal is to ensure a safe and enjoyable environment for all participants while offering flexibility to enhance your experience.

If you have any questions about the BYOB policy or need clarification, please feel free to contact us prior to the event.